Q
Do we require additional hardware to our existing mobile phones to make this work with our people?
A
No. So long as you have a GPS enabled mobile phone or Blackberry, you simply click on a hyperlink within an SMS that we send you which loads Envision to send locations to your back office giving you the status and location.
Q
Will Envision work with my existing systems?
A
Yes we can work with all job management systems enabling you to view your Jobs and your workforce in real time all on one map.
Q
What is fitted in the vehicle?
A
Nothing is essential, we recommend that you use a cradle for your safety and ease of use with a charging cable from your cigarette lighter.
Q
Can it track the speed of our vehicles when Envision is on the move?
A
Yes. This is a fundamental feature of Envision which can show speeds, direction and mileages.
Q
Can it help us to reduce fuel expenditure and if so, how?
A
Yes. Ecodrive advise that the most significant factor to ensure
good fuel economy is to adhere to speed limits and reduce unnecessary mileage. Ecodrive is the fuel management arm of A.D.T. (Advanced Driver Training Ltd.)
Q
Does it track our staff when they are not in their vehicles?
A
Yes. If staff leave their vehicle with the Smartphone the mobile will show their location every 5 minutes during working hours.
Q
What does the law say about tracking our staff? Is it allowed?
A
Yes. It is legal to track employees but it is your duty to inform them that this is part of your standard company Human Resources policy. It also allows you to provide a duty of care.
Q
How accurate is the position of the device on your mapping system?
A
The accuracy is based on full GPS (Global Positioning Satellite) system which gives sub 5 metre accuracy and speed anywhere in the world, although to follow staff overseas you will need to ensure your Smartphone data bundle covers out of country roaming.
Q
Is it a live tracking system?
A
Yes. Envision sends its position every 5 minutes.
Q
What happens when the phone is switched off?
A
No position will be taken or sent when the phone is turned off, giving staff privacy out of hours and giving you their last working position. For tracking within working hours the Smartphone must be on at all times.
Q
How do we access the tracking information?
A
Simply log on to Envision on your PC.
Q
How long do we need to sign up for?
A
There are various options from 12 months to 5 years, however please ask your sales agent as we can tailor pricing to suit your individual needs.
Q
How much does it cost?
A
The price is per mobile user per month and starts from only £14.95
Q
What happens if my staff are overseas?
A
As long as your mobile data tariff incorporates international roaming then you will be able to your follow staff overseas.
Q
What support does Envision offer.
A
Envision is there for you. Online, telephone, remote access or instant chat. We make sure your user experience is an easy one. Ensuring you get the most out of Envision.